Deliver unforgettable customer experiences
Zoho CRM Plus unifies your sales, marketing, customer service, and every other customer-facing team on one platform so you can deliver exceptional customer experiences to every customer. Unify business data, customer engagements, ROI, and more—all while keeping your customer at the center of everything you do.
Get Started with your free trial
or sign in using
Over 100 million users trust Zoho globally.
Give your customers the convenience of omnichannel engagement
Engage with customers across multiple channels at each stage of the customer lifecycle. Zoho CRM Plus ensures you always have the full context across different channels through real-time notifications. Manage conversations with multiple teams in a single thread.
Work in harmony and win customers
Start offering better customer experience by aligning your teams and making sure your customers are at the center of whatever you do. Zoho CRM Plus provides your customer-facing teams with the right tools to reach newer prospects, acquire customers, retain them, and also to create strong brand advocates.
Admin Panel
Your customer experience command center
Empower your sales, marketing, and service teams to connect, share insights, and collaborate using one-to-one chats, group chats, and screen sharing—all within a unified platform. Integrate conversations, collaboration, and automation into your team's workflow, featuring real-time data sharing and one-click approval processes.
Increase team productivity with powerful AI
Zoho's AI assistant, Zia, guides your teams by predicting business trends, suggesting the best times to contact customers, identifying sentiments in emails and tickets, and providing intelligent business dashboards.
AI-generated customer service dashboard
Anomaly detection
Best time to contact
Email sentiment analysis
Boost efficiency and save time with automation
Build and automate processes that connect your marketing, sales, and service teams, involve the right people, and ensure compliance from your teams at every step of the way with Zoho CRM Plus.
Leverage unified analytics and grow
Build and automate processes that connect your marketing, sales, and service teams, involve the right people, and ensure compliance from your teams at every step of the way with Zoho CRM Plus.
Take help closer to your customers
Enable your customers to find answers in your knowledge base with ease, submit tickets, or chat with your support agents right from your website or mobile app using ASAP in Zoho CRM Plus.
Top-rated by customers and review sites
⭐⭐⭐⭐⭐
4.0/5
⭐⭐⭐⭐⭐
4.0/5
Salesforce is a nightmare to setup. Zoho is 100x easier to setup and use.
Mark Kosier Founder, Cyber Merced
⭐⭐⭐⭐⭐
4.0/5
⭐⭐⭐⭐⭐
4.0/5
We upgraded at the beginning of quarantine to CRM Plus. Comes w/ the crm, #socialmedia mgmt, campaigns, surveys, project assignments, work flow charts, surveys, etc. Each part integrates with the others so I get the bigger picture of who's engaging w/ what.
Mark Kosier Founder, Cyber Merced
Perfect for your sales, marketing, service,
and other customer-facing teams
Get ready to deliver superior customer experiences.
Unify your sales, marketing, and service teams with a 30-day free trial today. No credit card required.
